7 Day Easy Return Policy
At our company, we strive to provide the best possible customer experience. We understand that sometimes, a product may not meet your expectations or you may simply change your mind. That is why we have implemented a 7-day return policy to ensure your satisfaction.
Returns/Refund Eligibility
In order to be eligible for a return/Refund, the following conditions must be met:
- The item must be unused and in the same condition as when you received it.
- The item must be in its original packaging, including any accessories or documentation.
- You must have a valid proof of purchase, such as a receipt or order confirmation.
- The return must be initiated within 7 days of the date of Delivery.
- Contact lenses cannot be returned once it is open.
Returns Process
If you meet the eligibility criteria, you can initiate a return by filling up the Return your order form. They will guide you through the process and provide you with a return authorization number.
Once you have the return authorization number, you can send the item back to us using a trackable shipping method. Please ensure that the item is securely packaged to prevent any damage during transit.
Once we receive the returned item, our team will inspect it to ensure that it meets the eligibility criteria. If everything is in order, we will process your exchange /Refund within 7 business days.
Please note that shipping charges are non-refundable and you will be responsible for the return shipping costs, unless the return is due to a defect or error on our part.
If you have any further questions or need assistance with the return process, please don’t hesitate to contact our customer service team via email : support@thespectaclehub.com or via whats app chat : +91 8884213310.
We are here to help!
Thank you